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Customer Support	For a prompt and helpful response to your questions about our software, about buying or registering our software, or if you need technical support, contact us at support@mireth.com. The problem can be resolved faster if you include as much of following information as you know: Detailed Problem description If you are having problems with a particular product, please include the following information as well: What product you are having problems with What version of the program you are using On Mac, single click the program icon and Get Info (macOS- File:Show Info) (OS 8\|9- File:Get Info) Windows: single click the program icon and show properties (File:Properties:Version tab) What OS version you are running On Mac, select the following (macOS – Apple Menu:About this Mac) (OS 8\|9- Apple Menu:About this Computer) On Windows, select the following (Start Menu:My Computer:Help:About Windows) Whether you are using the free demo version or the registered version of the product Even without this information, we will work with you until the problem is resolved. Ask anyone whose ever dealt with us.
Feedback	We value your comments, suggestions and feature requests. Contact us at feedback@mireth.com. Feedback goes directly to the president.
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Mireth Technology
Customer Service Center
PO Box # 96010
11388 Steveston Hwy
Richmond BC V7A 1N0
Canada

Thanks so much for this detailed and insightful email Roger. You were absolutely right. Even though I have Administrator rights on the Windows 2012R2 server where the File System is located (as one of the logical partitions – F: drive), I had to start ShredIt with “Run as an Administrator”. When I did that, folders are being shredded no problem. I truly appreciate the quick response.

A Kremer

I am a United States Marine …. We are pretty bored over here and have gotten our hands on a few VCD’s. I need a registration key to run the program. I was wondering if your company would be willing to donate a free registration key to our cause. I don’t have access to the phones or internet to buy your product or else I would.” ….. [Next email] “Thank you for your generosity in giving me a free copy of your software. All the Marines here thank you also.

etU.S.M.C.

Thank you so much for your persistence. It has paid off! The IVCD is working … and I am overjoyed. …. Once again, thank you for your patience, professionalism and kindness. I will recommend you to others. Warm wishes.

Lyndel F

That was it! Thank you so much for your help. You guys are amazing. When one contacts a support department one fantasizes that they are working furiously to diagnose and resolve one’s problem. Most of the time it seems not to be the case. This time, with you, it really felt like my challenge was yours. Thank you also for your prompt help. I really appreciate it.

G. A. Higuera

Indeed that did the job. It works now. Thank you so very much for your support in this situation. I will always highly recommend your products and its excellent support team. Again well done..

Billy Jack

Let me congratulate you on getting this program right! I have tried several other options (free and not free) and keep coming back to MacVCD for the simple reason that the interface is the most easy to work with.

Allan B.

If the computer you’re going to eighty-six still works, donate it. Wipe the hard drive clean (ShredIt can do that for you; $20; Mireth.com). Article: “How to Recycle Anything?” [Read More]

Amanda MacMillanPrevention Magazine

The Windows Recycle Bin is not the end for your deleted files. In fact, deleted files linger even after you’ve emptied the Recycle Bin. That information could be recovered and read if your computer is stolen…. Fortunately, there are tools to help ensure that deleted files are truly gone. They’re commonly called shredders… A few that I’ve found are ShredIt ($20)…” Article: “Kim Komando’s Tip of the Day: How to delete files for good“

Kim KomandoThe Kim Komando Show

No prizes for guessing this’s my favorite VCD player. While QuickTime player is free, it uses twice the RAM of MacVCD, opens sluggishly [sic] and doesn’t do half the VCD stuff MacVCD does. MacVCD is an elegant and mature product which will play MPEG-1 better than QuickTime Player…

Remy Davison

Mireth ShredIt X is for users who may need to securely wipe an entire drive but who may also need to dispose of confidential data on an ongoing basis. These users appreciate how easy ShredIt X is to use. [Read More]

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The right software for the job.

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