For a prompt and helpful response to your questions about our software, about buying or registering our software, or if you need technical support, contact us at firstname.lastname@example.org. The problem can be resolved faster if you include as much of following information as you know:
Detailed Problem description.
If you are having problems with a particular product, please include the following information as well:
What product you are having problems with
What version of the app you are using On Mac, single click the program icon and Get Info (macOS- File:Show Info) On Windows: single click the program icon and show properties (File:Properties:Version tab)
What OS version you are running On Mac, select the following (macOS – Apple Menu:About this Mac) On Windows, select the following (Start Menu:My Computer:Help:About Windows)
Whether you are using the free demo version or the registered version of the product
Even without this information, we will work with you until the problem is resolved. Ask anyone whose ever dealt with us.