Contact Us

Customer Support	For a prompt and helpful response to your questions about our software, about buying or registering our software, or if you need technical support, contact us at support@mireth.com. The problem can be resolved faster if you include as much of following information as you know: Detailed Problem description If you are having problems with a particular product, please include the following information as well: What product you are having problems with What version of the program you are using On Mac, single click the program icon and Get Info (macOS- File:Show Info) (OS 8\|9- File:Get Info) Windows: single click the program icon and show properties (File:Properties:Version tab) What OS version you are running On Mac, select the following (macOS – Apple Menu:About this Mac) (OS 8\|9- Apple Menu:About this Computer) On Windows, select the following (Start Menu:My Computer:Help:About Windows) Whether you are using the free demo version or the registered version of the product Even without this information, we will work with you until the problem is resolved. Ask anyone whose ever dealt with us.
Feedback	We value your comments, suggestions and feature requests. Contact us at feedback@mireth.com. Feedback goes directly to the president.
Volume Discounts, Educational pricing	For more information about volume discounts or educational discounts, read our Purchase FAQ or contact marketing@mireth.com
Media	Please visit the Press Room

Write us at:

Mireth Technology
Customer Service Center
PO Box # 96010
11388 Steveston Hwy
Richmond BC V7A 1N0
Canada

[ShredIt] It is so rare that a software company provides such an informative and direct response as yours. I truly appreciate your quick and factual response. Cudos! … I now feel quite confident, after reading your reply, that my $19.95 investment was well spent! … Thank you for your support and information. More appropriately, “thank you” on behalf of the school, for they will get my three computers…I will sleep better!!!

[Music Man] Thanks a LOT for your help and good service ! In the meantime I wrote you I’ve received my registration information, so it’s all right…Your software is very good and as I know until now, the only one (on MAC OSX) which is simple, powerfull, best audio quality and versatile conversion formats, able to be compared with the top-best in Windows OS, like Audiograbber, WinDac or EAC.

Michel M.

One basic privacy measure, however, is easily overlooked: proper data destruction….ShredIt, is available in versions for both Windows and Macintosh computers from Mireth Technology ($19.95 for downloaded versions at http://www.mireth.com). The program’s overwrite methods include user-defined options with up to 35 passes. Another useful feature, in the Macintosh version, is the option to overwrite rewritable CD’s. [Read More]

"Deleted but Not Gone", Tom FitzgeraldNew York Times

I am a United States Marine …. We are pretty bored over here and have gotten our hands on a few VCD’s. I need a registration key to run the program. I was wondering if your company would be willing to donate a free registration key to our cause. I don’t have access to the phones or internet to buy your product or else I would.” ….. [Next email] “Thank you for your generosity in giving me a free copy of your software. All the Marines here thank you also.

etU.S.M.C.

Thanks for the super response back. It is truly great to have software developers take such a personal interest in their customers comments – wish there were more like your organization out there.

Thanks so much for this detailed and insightful email Roger. You were absolutely right. Even though I have Administrator rights on the Windows 2012R2 server where the File System is located (as one of the logical partitions – F: drive), I had to start ShredIt with “Run as an Administrator”. When I did that, folders are being shredded no problem. I truly appreciate the quick response.

A Kremer

Thank you so much for all the help and support you have given me over the years not only with your products but with things that were unrelated also. It is truly appreciated and I don’t hesitate to recommend you and your software [NetShred] to any of my friends or family. Thank you again!

G. Plett

If the computer you’re going to eighty-six still works, donate it. Wipe the hard drive clean (ShredIt can do that for you; $20; Mireth.com). Article: “How to Recycle Anything?” [Read More]

Amanda MacMillanPrevention Magazine

That was it! Thank you so much for your help. You guys are amazing. When one contacts a support department one fantasizes that they are working furiously to diagnose and resolve one’s problem. Most of the time it seems not to be the case. This time, with you, it really felt like my challenge was yours. Thank you also for your prompt help. I really appreciate it.

G. A. Higuera

[MacVCD] You guys are so cool. We lost power to our house for 4 days due to the ice storm last week. I used my Titanium powerbook to play back the backlog of VCDs recorded with my Terapin VCD recorder. It was 35 degrees in the house, and we had no hot water, but we were able to entertain our neighbors and friends. Thanks for your quick response.

Hal

I am impressed beyond words of your support for iVcd. Mireth is a good company and I would encourage anyone to buy any product you made because of your dedication to supporting your client….Mireth is an excellent company and iVcd is great for anyone needs simplicity and streamlined one-step process in video.

Travis J.

I have been using NetShred at least 2 years now and I am very pleased with the results. It is very comforting to know the trash is disposed of. Not to have a lot of unwelcome stuff come in because of one’s Internet travels.

Heiner T

The right software for the job.

The right software for the job.

Customer Support

Feedback

Volume Discounts, Educational pricing

Media