Support


If you have a question about our products, the answer you need may be on our site. Look through the resources below to see whether your question is answered. If you need additional assistance, we offer free technical support by email. For more information, refer to the bottom of this page.

Download Help

If you have a problem downloading or de-compressing the app

Demo Help

If you have a question or problem running the demo version of the software,

  • refer to the documentation included in the downloaded archive
  • read it online by following the links below

Purchase and Registration Help

  • If you have a question about or a problem with purchasing the software, refer to the Buying Software FAQ
  • If you’ve never bought downloadable software before and need more information before continuing, read the All About Downloadable Software FAQ
  • Refund Policy
  • Privacy Policy
  • Upgrade Policy
  • If you’re having a problem registering the App,
    • Refer to the Installation Instructions found in the Read Me file included in the documentation folder, or read it online by following the links below
    • Check the App FAQ for frequently asked questions about registering, included in the documentation folder, or read it online by following the links below

Help Resources by App

For more information about iVCD

How to Contact Technical Support

If your question is not answered, please contact Product Support