I can’t download the App (file archive). What do I do?5 Aug, 2015 in .Download, Demo, Free Trial by Home » Questions » I can’t download the App (file archive). What do I do? 0 Vote Up Vote Down Donna Johnson Staff asked 3 years ago 1 Answers 0 Vote Up Vote Down mireth Staff answered 3 years ago If you have any problems downloading an App, try downloading from the other site. If that doesn’t work, email Support and we will email it to you. Please be sure to specify which App (program) you are trying to download.