Mireth Technology Policies


 

Refund Policy

If you are not completely satisfied that our software does what we say it will do,we’ll refund your money

We’re so confident that our software is the right software for the job, we guarantee it.Here’s why.

Free Demo

We provide a free demo so that you can be sure the software does what we say it will do before you buy.

Quality Workmanship

We pride ourselves on our ability to produce quality software that is well-designed, robust and easy to use. We don’t ship software until it’s ready, which means it’s been thoroughly tested and is well-documented. As consumers ourselves, we’ve come to appreciate products that perform as advertised and instructions that actually work.

Real Compatibility

We test our software on a variety of configurations to ensure that it will run on your computer. Any compatibility issues or performance limitations with certain hardware are prominently documented in the system requirements. And you can try the free demo to see for yourself whether the software works for you before you buy it. Still, incompatibilities happen. We just don’t think you should have to pay for it. If it won’t work on your computer, we’ll fix the problem. If we can’t, we’ll refund your money.

Quality Support

We are well known in the industry for providing excellent support through our documentation, helpful web site and outstanding, free email support. If you are having a problem with the software, we will work with you until the problem is resolved.

Promises Delivered

Our software will do what it says it will do. More importantly, you will be able to make it do what it says it will do. All our software is designed to be easy to use and comes with clear instructions, should you need them. If our software doesn’t do what we promised, we’ll refund your money (less a small restocking fee*). If you want a refund, contact us

Shipping Policy

We ship CD Orders by Canada Post. Your order should arrive within 10-14 business days. You can order expedited shipping (5-7 business days) for an additional charge. If your order hasn’t arrived by the expected date, please contact us.

Privacy Policy

This Privacy Statement discloses our information use practices.

Automatic Collection

Our ISP collects statistical information on site usage. This is kept for statistical purposes only and the information is anonymous.

Cookies

This site does not use cookies.

Customer Information

In the process of purchasing a product from us, you submit personal information and credit card information. The personal information is stored by us and used to contact our clients who have not opted out of being contacted. The credit card information is collected by our Payment processors and we do not have access to it.

Mailing Lists

At Mireth Technology, we do not send unsolicited email. We keep a Customer Mailing List so that we can let our customers know about upgrades and new products.

Getting on the List

You will be added to our mailing list when you purchase a product from us, or when you request that your name be added to our customer mailing list.

Getting off the List

You will be removed from our mailing list by opting out at time of purchase (not all of our payment processors offer this option) or by emailing us and requesting that we delete you from our Mailing List.

What will we do with our list

We use our Customer Mailing List to keep our customers up to date on available upgrades and special offers. We do not lend, rent or sell our Customer Mailing List to other companies. We do not borrow, rent or buy mailing lists either.